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Privacy Policy (inoperative from June 17, 2015)

Privacy Policy
Privacy Policy 2GIS Dubai

Privacy Policy

This Privacy Policy (hereinafter referred to as “the Privacy Policy”, "the Policy”) sets out the procedure for processing and protection of personal data of the Users which 2GIS LIMITED, a legal entity registered under the laws of the Republic of Cyprus, having its registered address at: 12 Esperidon Street, 4 floor, 1087 Nicosia, Cyprus (hereinafter referred to as "the Administration”), may obtain during its provision of any of the Administration Services (hereinafter referred to as “2GIS Services”).


Law shall mean Data Protection Act of Cyprus, Cap. 138 (I)/2001, EU Directive 2002/58 on Privacy and Electronic Communications, including any amendments, revisions, re-enactments or consolidations thereof together with any other applicable legislation.

2GIS Services shall mean materials and services to which the User is granted access via the Website and the Platform, provided under the 2GIS Services Use Agreement. Any matters relating to use of 2GIS Services not covered by this Policy shall be governed by the 2GIS Services Use Agreement, located at: http://law.2gis.ae/rules.

Flamp Service shall mean the service owned by the Administration and designed to allow the Users to express their opinions and share their reviews about works, products and services provided by legal entities and sole proprietors included in the Business Listing.

Platform means soft hardware integrated with the Administration Website.

Administration Website / Website means websites located in the domains at 2gis.ae.

Personal Data shall mean any information, as defined below, relating to the User that can identify the User–

(a) from such data, or

(b) from such data and other information which is in the possession of, or is likely to come into the possession of, the Administration,

and includes any expression of opinion about the User and any indication of the intentions of the Administration or any other person in respect of the User.

Processing of Personal Data ('processing') shall mean any operation or set of operations, which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

Sensitive Data means data concerning racial or ethnic origin, political convictions, religious or philosophical beliefs, participation in a body, association and trade union, health, sex life and sexual orientation as well as data relevant to health, injury, death or criminal prosecutions or convictions.

1. General Provisions

1.1. By using 2GIS Services, you agree that:

а) You have read the terms of this Privacy Policy prior to beginning of use of 2GIS Services.

b) Use of 2GIS Services in any form means that you accept all terms of this Privacy Policy, without any exceptions or restrictions on your part.

c) If you do not agree with the terms of this Privacy Policy, you should immediately cease any use of 2GIS Services.

d) The Privacy Policy (or any of its parts) may be amended by the Administration without special notice and without payment of any compensation with this regard. A new version of the Privacy Policy shall enter into force upon posting thereof on the Administration Website located at 2gis.ae.

1.2. By accepting the terms of this Privacy Policy, the User agrees to processing of the User information by the Administration for the purposes set forth herein, and to the disclosure of User information to third parties in accordance with this Policy.

1.3. As a general rule, the Administration does not check the reliability of personal data provided by Users. However, in cases directly defined in individual agreements on 2GIS services use, the User shall be obliged to provide evidence of reliability of the provided personal data.

2. Scope of Users’ Information Obtained and Processed by Administration

2.1. This Policy shall cover the following types of personal data:

2.1.1. Personal Data provided by the Users about themselves on their own during registration, including personal data of the User provided to the Administration through websites or services of third parties, or personal data submitted by the Users during use of 2GIS Services. Personal Data thus obtained may include, in particular, name, surname, image, phone number and/or e-mail address of the User. Mandatory information submitted for provision of 2GIS Services or their individual features is particularly marked. Additional information shall be provided by the User at his/her discretion.

2.1.2. Data automatically submitted to 2GIS Services during their use via software installed at the User device, private device network number (IP address, MAC address), electronic serial number (IMEI, MEID), cookies, information about browser, operating system, access time, search queries, data on location and movement of the User device.

2.1.3. Data additionally submitted by the Users following the Administration’s requests related to the Administration’s fulfilment of its obligations to the Users with regard to use of 2GIS Services.

2.1.4. Photos placed by users of services provided by Foursquare Labs, Inc. on the Internet website https://foursquare.com and brought to the Users’ attention jointly with 2GIS Software Products using API service by Foursquare Labs, Inc.

2.1.5. Other User information collection and/or processing of which is stipulated by individual 2GIS Services Use Agreements and/or rules of individual 2GIS Services provision.

3. Purposes of Collection and Processing of User Information

3.1. The Administration shall collect and process only such information about the Users (including their personal data) as required to fulfil the Administration obligations to provide 2GIS Services.

3.2. The Administration may use personal data of the Users for the following purposes:

3.2.1. Identification of a party of agreements between the User and the Administration.

3.2.2. Provision of 2GIS Services to Users, further improvement of 2GIS Services, and the development of new Services.

3.2.3. Responding to the Users’ requests to the support service, informing the Users about capabilities of 2GIS Services and sending requests concerning the use of 2GIS Services.

3.2.4. Fulfilment of marketing tasks, conducting statistical or other research based on anonymised data.

3.3. The User hereby agrees to the disclosure of his/her personal data to affiliates and partners of the Administration, and to Foursquare Labs, Inc. for the purposes set forth in Paragraph 3.2 hereof.

3.4. When it is required to use the User’s personal data for a purpose not set forth herein, the Administration shall ask for the User’s consent.

4. User Information Processing

4.1. Personal Data about the Users shall be stored according to the applicable legislation.

4.2. Personal Data about the Users shall not be provided to any third parties except for the following cases:

4.2.1. Only if the User has unambiguously given his/her consent.

4.2.2. The provision is required to ensure functioning of 2GIS Services and/or individual features of 2GIS Services, and the implementation of partner or other 2GIS Services programmes.

4.2.3. Disclosure is prescribed by the applicable legislation.

4.2.4. Disclosure is conducted to protect rights and legal interests of the Administration and/or third parties in the events when the User violates terms of user agreements concerning individual 2GIS Services or processing is necessary in order to protect the vital interests of the User.

4.2.5. If the Administration takes part in a merger, acquisition or any other form of sale of all of its assets or a part thereof. In such event, all obligations concerning observance of this Policy shall be transferred to the purchaser of the Administration’s assets.

4.2.6. If disclosure is in the public interest and such public interest outweighs the right to privacy.

4.2.7. Due to the cooperation of the Administration with Foursquare Labs, Inc. the User’s personal data may be transferred to Foursquare Labs, Inc. By accepting this Policy the User gives his/her express consent to such transfer and agrees with the Privacy Policy of Foursquare Labs, Inc. which is available at: https://foursquare.com/legal/privacy and which is included, by this reference, in this Policy and becomes an integral part hereof.

4.3. When using Flamp Service, the User agrees that certain information he/she submits to Flamp Service may be accessible to other Users both immediately on the websites located in the domain which hosts Flamp Service and its subdomains and via translation services using various technical means with a reference to the original source (e-mails, RSS feed etc.). In particular, information about the name and surname of the User stated in his/her Dashboard, as well as User-provided links to his/her personal pages in social media, are accessible to all the other Users of Flamp Service.

4.4. The collection and processing of sensitive data is prohibited, unless it is directly stated by the applicable legislation.

5. Rights of Users

5.1. The Users shall have the right to:

5.1.1. Independently change or update their information in their Dashboards on the Administration Website or require the Administration to rectify such information.

5.1.2. Block their information provided in their Dashboards on the Administration Website or require the Administration to block this information. However deleting the profile may render some 2GIS Services unusable.

5.1.3. Delete or require the Administration  to delete the User’s personal data if the data are incomplete or irrelevant, if the recording, disclosure or storage of the data is prohibited, or if the data have been stored for longer than necessary.

5.1.4. Request and obtain from the Administration information concerning the processing of their personal data, and object, at any time, on compelling legitimate grounds relating to the particular situation, to the processing of data relating to User.

6. User Information Protection Measures

6.1. The Administration shall make all necessary and sufficient organisational and technical measures to protect the User personal data from unauthorized or accidental access, deletion, change, blocking, and distribution of personal data and from other unlawful actions. Such measures shall involve, in particular, internal checks of the processes of collection, storage and processing of data and safety measures, including encrypting measures to ensure data physical safety to prevent unauthorized access to the systems containing personal data.

6.2. While processing the User’s personal data, the Administration shall comply with applicable Law.

7. Final Provisions

7.1. This Policy, relations between the User and the Administration arising in relation to applying of this Policy, and issues out of the scope of this Policy shall be governed by Law and the applicable legislation of the Republic of Cyprus.

7.2. The Users shall have the right to contact the Administration with requests, propositions or questions concerning this Policy through 2GIS User Support Service (http://info.2gis.ae/dubai/feedback), or at the address: [email protected].

7.3. The current version of this Privacy Policy is available on the Administration Website at http://law.2gis.ae/privacy.

Version as of July 29, 2014

Privacy Policy 2GIS Dubai

2GIS ADVERTISING LLC (We, Our) is committed to respecting your (Your, You) privacy and protecting your personal information.

The purpose of our privacy policy (The Privacy policy, Policy) is to inform you about the types of information we gather when you visit our website http://2gis.ae (the Website), how we may use and hold that information, whether we disclose it to anyone, and the choices you have regarding our use of the information. The policy applies only to information we collect online. It does not apply to information collected offline.

Collection and use of online information

When you visit our website, we will not collect your personal information unless you choose to use online products and services that require it. All data capture uses up-to-date security mechanisms to ensure the integrity and confidentiality of information and systems.

If during your visit to our web site you access services, we will collect additional information related directly to the service you are accessing. We will limit the information requested to only that required to conduct the service. We will not use the information for any other purpose without your permission.

We may collect and process the following kinds of information:

  • Data that you provide when completing forms on the website or if you contact us by email in writing, we may keep a record of that correspondence.

If you choose to provide us with personal information by sending an e-mail or by filling out a form with your personal information and submitting it through our website, we use that information to respond to your message and to help us provide you with information that you request. We do not collect personal information for any other purposes.

  • Details to your visits to the website including but not limited to IP address, traffic data and location data.

We use this information solely for statistical and monitoring purposes to help us identify which services are most or least interesting to our visitors, as well as identifying website performance.

We may use third party tools or software for conducting statistical analysis; however please note that only certain pieces of aggregated, non-personal information, such as the number of users who accessed our website, or pages most visited etc. are collected. Such information does not identify you individually. We keep all collected information confidential except where disclosure is enforced or required by law.

  • Information you supply when registering to use restricted areas of the website.

If you choose to provide us with personal information to be registered to use restricted areas of the website, we use that information to help us provide you with service you request. We do not collect personal information for any other purposes.

We use information held about you in a number of ways, including:

  • Ensuring the content from the web site is presented in the most effective manner for you and your computer;
  • Responding to questions, complaints or requests;
  • Fulfilling any obligations arising out of any contracts entered or to be entered into between you and us;
  • Performing statistical analysis of user behavior on the website;
  • Administering the website.

Use of Cookies

To better serving our users, we employ the use of "cookies" to customize your browsing experience with our web site. Cookies are simple text files stored on your computer by your web browser. They provide a method of distinguishing among visitors to our web site.

Cookies created on your computer by using our web site do not contain personally identifying information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer by using your web browser software.


We, as manager of the web site, has implemented generally accepted standards of technology and operational security. Please be assured that this application has security measures required by law in place to protect the information you provide us.

Your personal information is available only to our employees who have a need to know it. It will not be available for public inspection without your consent. In addition, no site user information will be shared, sold, or transferred to any third party without your prior consent.

Data transmission and storage

The transmission of data over the internet is not completely secure and we can not guarantee the security of your data transmitted to website as no such transmission over internet can be guaranteed to be completely secure. Any transmission is at your own risk. Once we receive your data, we use procedures and security features to try to prevent unauthorized access. All information you supply to us is stored on our secure servers located both in the UAE and abroad.

The information collected may require transferring to recipients located in jurisdiction outside UAE for serving the stated purpose for which the user submitted, including but not limited to conclusion or/and performance of a contract concluded between you and us or in the interest of you between us and a third party, for which the consent to proposed transfer is granted by you by accessing the web site and agreeing and fully accepting privacy policy terms.

User rights

A user who provides us with personal information has the right to examine, modify or correct such information. You can request to modify your personal information by sending an online message to [email protected].

Other web sites

Some of our websites link to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside website, you are leaving our website and our information management policies no longer apply.

Changes to this Privacy policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by means of a notice on our home page. You indemnify us from and against all liabilities resulting from your failure to access, and\or observe these terms of policy. We do not warrant that information currently accessible is up-to-date.

The laws of the United Arab Emirates govern using the website and Dubai Court is the sole entity that decides, in case of any conflict.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at [email protected].

Version as of July 29, 2014